Scammed by Those Anti-virus Bad Guys - Pray to PNC Bank's Patron Saint of Those Scammed Joseph Glowacki

 Somehow one of the anti-virus scammers got hold of my credit card number. This particular one operated under multiple tradenames. And all of them targeted me. No sooner did I cancel the subscription I had never signed up for then there was another one billed on my credit card. The charges ranged from $88 to $121. Not chump change.

PNC-logoA total mess I trudged into the PNC Bank on 211 S. Carmichael Avenue in Sierra Vista, Arizona. Finishing up a call was Joseph Glowacki, Branch Banker.

He looked up with a sincere expression of concern. 

I poured it all out. Calmly but with great compassion he went over the charges. Yes, I had cancelled the credit card but the new one I had ordered provided an opening for the bad guys.

Together, Joseph, whom I thought of as Saint Joseph, engineered a solution. And, this is the stunner: He implemented it for me right there in real time. He connected with the appropriate department heads at the bank. 

PNC Bank should create a Patron Saint of Scammers Award for those on the front lines who bail us out. Joseph Glowack will be the first recipient. Yes, Name the Award after him.

Connect with Editor-in-Chief Jane Genova at janegenova374@gmail.com

 

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